Dentsu Aegis Network

Supervisor, Operations

Job Locations 3 weeks ago(2/21/2018 2:26 PM)
Requisition ID
Posted Date
150 E 42nd St


The Operations Supervisor is responsible for managing the tools, processes and systems on specific account(s) to ensure account(s) is operating in the most efficient and profitable manner. Operations Supervisor will have a direct reporting line to VP, Director of Operations.










  • Management of all operational aspects of the account – systems, processes, business requirements
  • Focus on efficiency in training and account team utilization of standard tools (Planning/Buying)
  • Develop, own and implement the Account Operating Manual
  • Chair regular status meetings with Aegis Partners, Activation teams and Clients
  • Develop and implement strategies for sustained operational excellence across the account(s)Strategic Thinking & Leadership



  • Work closely with VP, Director of Operations to formulate and propagate a Continuous Improvement methodology
  • Help automate and streamline workflow and processes to reduce resource time in areas of planning, buying, reporting, clearing, billing, etc.
  • Implement cycles of processes and systems to identify areas for continued improvement
  • Develop business skills in a proactive, decisive and logical manner
  • Assist in the management of all operational aspects of Client business divisions
  • Monitor, train and development of assistant and associate level team members Communications Skills
  • Express oneself clearly and concisely in oral communications to internal team and client


  • Write in a clear, compelling and concise manner
  • Organize ideas and information logically and sequentially


  • Bachelor’s Degree in Communications or related field
  • 5+ years of media agency experience or related field/role
  • Advertising agency or professional services experience preferred
  • Experience and knowledge of business management, budgeting and internal operations, as well as Client service requirements and relationship management
  • Advanced computer skills (MS Office), experience with business systems for planning/billing
  • Exposure to Media Tools and MediaOcean/DDS ability to learn new business software/databases such in developing environment/industry


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.